Advanced Self-Order Kiosk for Dining Retail and Service
Environments
Description:
The Advanced Self-Order Kiosk is an innovative self-service
solution that enhances operational efficiency and boosts customer
satisfaction across dining, retail, and service-oriented
businesses. Designed with a high-definition touchscreen and
integrated payment systems, this kiosk offers businesses an
opportunity to reduce wait times, improve order accuracy, and
optimize customer service—all while giving customers greater
control over their shopping or dining experience.
Key Features:
· Interactive Touchscreen Display: Equipped with a high-resolution 32” or 43” touchscreen, the kiosk
offers a vibrant and intuitive interface, making it simple for
customers to browse, select, and customize their orders. The
user-friendly design ensures an effortless navigation experience
for all ages.
· Multiple Payment Methods: The kiosk supports various payment options, including credit/debit
cards, NFC (contactless) payments, and mobile wallets like Apple
Pay and Google Pay. This variety of options ensures customers can
easily and securely complete their transactions.
· Customizable User Interface: The kiosk’s software can be fully customized to match your brand’s
aesthetics and operational requirements. You can easily showcase
your product catalog, services, promotional offers, and
advertisements to create a seamless brand experience.
· Real-Time Integration with POS Systems: The kiosk integrates seamlessly with your existing Point of Sale
(POS) system, ensuring real-time order processing, inventory
management, and reporting. This integration helps businesses keep
track of sales and stock levels instantly.
· Robust Construction: Designed for durability, the kiosk features a sturdy metal frame
and a protective, weather-resistant casing. This ensures
long-lasting performance, even in high-traffic environments, making
it suitable for both indoor and outdoor use.
· Energy-Efficient Operation: The kiosk uses LED technology that consumes less power, helping
businesses save on electricity bills while still providing
exceptional performance throughout the day.
Benefits:
· Faster Service and Reduced Wait Times: By allowing customers to place their own orders, the kiosk helps
eliminate long lines and reduce wait times, improving overall
customer satisfaction. It’s particularly effective during busy
periods in restaurants or retail locations.
· Improved Order Accuracy: Self-ordering directly by the customer ensures a more accurate
order entry, reducing the likelihood of human error and improving
service delivery. This is crucial in food service or retail where
accurate orders are essential.
· Increased Sales and Revenue: The kiosk is designed with upselling features such as product
recommendations, combo deals, and limited-time offers, which
encourage customers to add more items to their cart, boosting
average transaction values.
· Reduced Labor Costs: With the kiosk handling the order-taking and payment processing,
businesses can reduce the strain on staff. This allows employees to
focus on other critical tasks, such as food preparation, customer
service, or inventory management.
· Data-Driven Insights: The kiosk collects valuable customer data, including preferences,
purchase history, and behavioral trends. These insights can be used
for personalized marketing, inventory planning, and sales
optimization, helping businesses make more informed decisions.
| LCD Panel Parameters | Screen Size | 32 inch |
| Display area | 698(H) X 391.8(V)mm |
| Aspect Ratio | 16 : 9 |
| LCD Type | a-Si TFT-LCD |
| Max Resolution | 1920 X 1080 |
| Display color | 16.7M , 72% NTSC |
| Brightness | 350 cd/㎡ |
| Contrast Ratio | 3000 :1 |
| Viewing angle(up/down/left/right) | 89/89/89/89 (Typ.)(CR≥10) |
| Response Time | 20ms |
| LCD Panel Life(hrs) | 60,000(hrs) |
| Field Frequency | 60Hz |
| PCAP Touchscreen Panel Parameters | Touch style | Projected Capacitive Touch screen |
| Touch points | 10 points |
| Cover Glass | Physical toughened Morse magnitude 7 explosion-proof |
| Anti-microbial protection and Shatterproof Protection |
| Optically bonded 3mm glass for low parallax |
| The glass transmittance | >88%(Higher transmittance depends on the glass surface treatment
technology, eg AR/AG) >88% |
| Response speed | < 6ms |
| Accuracy of touch | More than 90% of the touch area ±2mm |
| Touch ways | Fingers, touch pen |
| Output format | The coordinate output |
| Clicks time | Unlimited |
| The smallest touch size | 5mm |
| Long resistance | Yes available |
| Touch Interfaces | USB |
| Operating temperature & Humidity | below10℃ ~ +50℃, ≤ 85%RH |
| Storage temperature & Humidity | below20℃ ~ +60℃, ≤ 90%RH |
| Mini PC Parameters (Fan-less Industrial PC) | CPU | Intel Celeron J1900 |
| RAM | 8GB |
| SSD | 64GB |
| WIFI | 150Mbps 802.11n wifi integate |
| Network port | RJ45, 10M/100M Adaptive Ethernet |
| Interface | 2 * RJ45 GB Ethernet |
| 2 * RS232 Serial Port |
| operating system | Win10 or win11 optional |
| Onboard interface | HDMI input | 1 |
| VGA input | 1 |
| DVI input | 1 |
| USB Type B or Any USB Type optional | 1 |
| Parts(Built-in) | QR/Barcode Reader | Can recognize 1D barcode and 2D barcode |
| Receipt Printer | 80mm Thermal printer with cutter |
| Power | Power supply | AC 100V~240V, 50/60Hz |
| The Max power loss | ≤ 45w |
| Standby power loss | < 1W |
| Features | Operating temperature | 0℃ ~ 50℃ |
| Storage temperature | below10℃ ~ +60℃ |
| Accessories | The length of Power Cable | 1.5m |
| The length of HDMI Cable | 2m |
| The length of USB-A to USB-B Cable | 1.5m |
| Versatile Mounting Solution | Wall Mounted | with walll mount bracket |
| Stand Holder(Optional) | Movable, can be with wheels on the base, height is adjustable |
| Package size | Machine body size | Customized |
| Net weight | Customized |
| Unit Package size | 832 X 530 X 150mm |
| The Gross weight of Unit Package | 50kg |
Applications:
· Quick-Service and Fast-Food Restaurants: The kiosk is ideal for environments where speed and efficiency are
key. Customers can place orders, customize meals, and pay quickly,
reducing wait times during peak hours and streamlining the order
fulfillment process.
· Retail Stores and Shopping Malls: Whether in electronics, fashion, or home goods stores, the kiosk
allows customers to browse products, check availability, and place
orders for items not currently in stock. This improves the shopping
experience and enables businesses to make sales even when items are
out of stock.
· Hotels and Resorts: In the hospitality industry, the kiosk can be used for
self-check-ins, room service ordering, and booking activities or
services at the property. This enhances the guest experience and
reduces the need for front desk staff intervention.
· Entertainment Venues (Movie Theaters, Amusement Parks, Stadiums): In entertainment settings, the kiosk can be used for ticket
purchasing, concession ordering, and event reservations, providing
customers with a quick and efficient way to interact with the
venue.
· Healthcare Facilities: In clinics and hospitals, the kiosk can be used for self-check-ins,
appointment scheduling, and medication ordering, improving
operational efficiency and reducing administrative burdens.
Conclusion:
The Advanced Self-Order Kiosk is a game-changing solution for
businesses looking to streamline their operations, enhance the
customer experience, and increase revenue potential. Whether in the
dining, retail, or service industries, this versatile kiosk offers
a seamless, efficient, and customizable self-service experience
that empowers customers and boosts operational efficiency.
